Frequently asked questions

Why we do not have an address?

Project2wheels are operating as an internet business, so we do not need an office.

In this way, we save on all unnecessary cost and provide our customer with more reasonable price. Do not worry, we will provide a reliable shopping experience for you and we do have support from local motorshop to install items you purchase.  

How do I order?
You may email to us and our friendly staff will revert promptly to you within 3 working days or you may call or sms us. We will not despatch goods or put goods on reserve until payment is received in full.


What kinds of payment methods are available?
Local buyer

-      Internet banking

-      ATM transfer

-      Cash on delivery (For items under $150.00)

Oversea buyer

-      Paypal

-      Banking transfer (TT)
 

Delivering of products?

Normal mail or registered mail. Self collection and meet ups are available. 

For overseas buyer – We use EMS for shipping. You may request for you own trusted company like FedEx, UPS and etc.

When will I get my order?

Our ranges of products that we supply are ordered specifically to suit your requirements. It will take at least 1 – 2 weeks to arrive at your destination.

If we have stocks available, it will take at least 1 – 2 DAYS. 

Do the products have warranty?

We will try our best to make sure the items are in working condition before handling it to customer.

Most items come with 1 week warranty upon receiving unless otherwise stated.


Overseas / international buyer?
We welcome overseas / international buyer.

Please email us for the shipping rate.

Can I cancel my order / Return policy?

You may cancel your order at any time prior to shipment.

All items sold are not refundable or exchangeable.

Please consider carefully and enquire with us before making purchase.

I am looking for a product, however it is not found in your website, Can Project 2 wheels assist to find?

We will do our best to fulfill your request. Just feel free to give us a call or email us. 

Why order from us?
We believe in providing the best and reasonable price!

We are reliable with great customer service.

For any further assistance, Please send us your enquiries.